Urban Sheds
Urban ShedsThe warranty
Two warranties, one call, 30 years.
Your craftsman backs the workmanship for the first year. Urban Sheds backs the structure for 30, transferable once to the next owner, and if your craftsman ever leaves the network, Urban Sheds connects you with another certified craftsman.
1-year workmanship warranty
Issued by your craftsman’s business, for one year from the date of completion. It covers assembly and framing errors, the installation of doors, windows, roofing and other components, and the finishes he applied. For a covered claim he repairs, reinstalls or replaces the work; labor and materials are covered.
30-year limited structural warranty
Issued and funded by Urban Sheds, for 30 years from the date of completion, serviced by your craftsman or by another certified craftsman if yours has left the network. It keeps the structural skeleton of your shed sound: free from structural failure caused by defects in materials or workmanship, under normal use with the annual maintenance.
Transferable once
The warranty stays with the shed. Submit the transfer form within 60 days of the property sale and the remaining term conveys to the new owner at the same address. A transferable 30-year structural warranty is something no factory kit offers; tell your listing agent.
Never dependent on one business
If your craftsman retires, sells the business or leaves the network, mid-build or in year 20, Urban Sheds connects you with another certified craftsman to finish the work or service the warranty. The coverage is funded by Urban Sheds and serviceable by the whole network.
What is covered, and what is not.
Plain terms, taken from the warranty document, which governs.
Covered for 30 years
- Foundation support beams, the primary support members under the shed.
- Floor joists and floor framing, including the pressure-treated floor system.
- Wall framing, studs, plates including the double top plates, and door and window headers.
- Roof structure, rafters and roof sheathing.
- Structural fasteners and connectors, the screws, nails and metal connectors holding the structure together.
What is not covered, and the conditions6 exclusions, and the four conditions every claim rests on.
- Weathering and cosmetics. Fading and surface aging are normal. Siding, trim and shingles as materials belong to their manufacturers’ warranties; their installation is covered by the 1-year workmanship warranty.
- Catastrophes. Hurricanes, tornadoes, floods, earthquakes, fire, falling trees. That is what homeowner’s insurance is for; most policies treat the shed as an “other structure.”
- Damage that grew out of skipped maintenance. Soil or mulch piled against the siding, blocked drainage or standing water at the base, pest infestations left untreated, vents kept blocked. The annual checklist prevents all of these.
- Structural changes or repairs by anyone who is not a certified craftsman. Additions and repairs to the structure are done by the network to stay covered.
- Overloading and misuse. Loads beyond the design’s rated capacity, or uses the shed was not designed for, such as living in it.
- Movement of a base your craftsman did not install. Site prep or a base you provided yourself is not covered if it settles or moves. Base options installed by your craftsman are covered per your contract.
Conditions: the shed was built by a certified craftsman on a properly prepared site, to Urban Sheds specifications; you have kept up the annual maintenance; you report issues as soon as reasonably possible after discovery, ideally within 30 days, with photos and your completion date; and Urban Sheds or a certified craftsman may inspect the shed, at a time that works for you, before a claim is approved.
About an hour a year.
Do this once a year, spring is easiest, and your maintenance obligations are met. The list was written to be doable in an hour because we mean for you to do it.
- Clear the roof and base15 min
Sweep leaves and debris off the roof and away from the base of the shed.
- Check drainage10 min
Water should run away from the shed, with no pooling at the base. Keep soil and mulch at least 4 inches below the siding.
- Walk the walls20 min
Touch up caulk and paint or stain where it is worn, following the siding manufacturer’s guidelines. Your craftsman can tell you the recoat interval for your finish.
- Look for pests10 min
Sawdust piles, mud tubes, chew marks. If you see signs, treat promptly; any pest service is fine.
- Check the vents5 min
Keep them clear so air moves and moisture does not build up.
One call: your craftsman.
Backup, if you cannot reach him within 10 business days or he has left the network: warranty@urban-sheds.com.
Who do I call?
Your craftsman, first. His contact is on your warranty certificate and your contract. Describe the issue and send photos; he responds within 5 business days and, if needed, inspects at a time you agree on. If you cannot reach him within 10 business days, or he has left the network, email warranty@urban-sheds.com and Urban Sheds responds within 5 business days and connects you with a certified craftsman.
What does a covered repair cost me?
Nothing. For covered claims, labor and materials are included. Urban Sheds will, at its option, have a certified craftsman repair the component, replace it with materials of equal or better quality, or refund the prorated value of the component for the remaining warranty term.
Does the warranty transfer when I sell the house?
Once. Submit the transfer form to Urban Sheds within 60 days of the property sale and the remaining term conveys to the new owner at the same address, with the same coverage and the same one call to a certified craftsman.
What if my craftsman retires or leaves the network?
Urban Sheds picks it up, whether that is mid-build or in year 20, and connects you with another certified craftsman to finish the work or service the warranty. The coverage is funded by Urban Sheds and serviceable by the whole network, so it never depends on one business staying open.
Do I need to keep receipts for maintenance?
No receipts or logs are required for routine care. If you repaint or treat for pests, a quick photo or note helps a claim go faster. The only way maintenance voids coverage is skipping it long enough for damage to take hold.
What about the siding and the shingles?
They carry their manufacturers’ warranties: LP SmartSide siding a 5/50-year prorated warranty, architectural shingles the shingle maker’s warranty. Your craftsman points you to the right one and helps with the claim. Their installation is covered by his 1-year workmanship warranty.
The remedies above are the exclusive remedies under these warranties. Urban Sheds and your craftsman are not responsible for indirect, incidental or consequential damages, to the extent permitted by law. Some states do not allow those limitations, so they may not apply to you. This warranty gives you specific legal rights; you may also have other rights that vary by state. The full document is the one that governs.
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